Woodward Veterinary Practice Ltd – Vets in Ashby De La Zouch
Clinic Overview
- Many recent reviewers describe the team as friendly, caring, reassuring, and professional, with praise for both vets and reception staff. - Recent positives include fitting in an urgent X-ray shortly before closing, supportive long-term care after a Cushing’s disease diagnosis, and calm handling of a nervous dog with a quiet space offered in reception. - Several reviews reflect a strong bedside manner, especially with first-time owners and small pets such as guinea pigs.
Services
- •Small animal care: the practice sees dogs, cats, rabbits, guinea pigs, and other small animals.
- •Routine and preventive care: general veterinary care is part of the service, with recent reviews reflecting first visits for puppies and ongoing care for older pets.
- •Diagnostics and investigations: owners mention testing and work-ups for unwell pets, including an X-ray arranged shortly before closing and a thorough process leading to a Cushing’s disease diagnosis.
- •Reproductive care: reviews describe a planned C-section for a French bulldog, with vets prepared to come in over a weekend if needed.
- •Support for nervous pets: several owners praise calm, patient handling, including offering a quiet space in reception for a stressed dog.
- •End-of-life and complex decision support: owners have highlighted kindness and understanding when pets are seriously unwell or nearing the end of life.
- •Cat-friendly standards: the clinic is noted as an ISFM Gold Level Cat Friendly Clinic.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews are mixed on value: some owners focus on the quality of care and thoroughness, while others describe investigative work as expensive or felt they were being pushed toward costly tests.
People
- •Eddie (vet): one owner of an elderly cat said he spent around 35 minutes explaining the condition and possible options in detail.
- •Greek vet: praised by one guinea pig owner as kind, calm, professional, and clear in her explanations.
- •Reception team: often described as friendly, welcoming, and supportive, including helping owners manage stressed dogs in reception, though a few reviews report a less positive experience.
- •Nursing team: feedback is mixed; some owners describe supportive care, while one older review reports a defensive interaction and poor handling by one nurse.
Reviews
Google rating: 4.6/5 from 565 reviews.
- •Many recent reviewers describe the team as friendly, caring, reassuring, and professional, with praise for both vets and reception staff.
- •Recent positives include fitting in an urgent X-ray shortly before closing, supportive long-term care after a Cushing’s disease diagnosis, and calm handling of a nervous dog with a quiet space offered in reception.
- •Several reviews reflect a strong bedside manner, especially with first-time owners and small pets such as guinea pigs.
- •Less positive comments focus on communication, continuity, and cost, including complaints about expensive investigations, not always seeing the same vet, and occasional waits.
