Coalville Vets4Pets Ltd

Services

• •Routine appointments and preventative care: Owners mention annual health checks for dogs, and earlier feedback also pointed to nail trimming and general day-to-day care.
• •Surgery and procedures: Reviews describe successful surgical care including a dog C-section and an eye removal procedure, with positive comments about recovery and aftercare.
• •Ongoing medical management: Follow-up support is a recurring theme, including regular check-ins and phone calls during a cat’s treatment for megacolon.
• •End-of-life care: Several owners describe a gentle, unrushed approach to euthanasia, including use of a private room and time to say goodbye.
• •Practice schemes and training: The practice website references a Complete Care Plan, and clinic information lists the practice as a veterinary nurse training facility.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Owner comments on cost are mixed: some praise clear discussions about treatment options and likely costs, while one recent reviewer felt dissatisfied with the level of communication around an ongoing problem and the charges involved.

People

• •Harriet was thanked for a thorough annual check and described as friendly and knowledgeable.
• •Charlotte is repeatedly praised, including for a successful C-section and for care that left a strong impression on owners.
• •Tina was singled out for calmly helping an owner who arrived in a panic before opening time.
• •Dawn and Sophie were previously described as friendly, understanding, professional, and helpful.
• •More broadly, recent reviews speak well of the reception and vet teams for being kind, polite on the phone, and supportive during stressful situations.

Reviews

Google rating: 4.4/5 from 129 reviews. Recent written feedback points to a generally positive experience overall, with a few clear themes

• •Owners often describe the team as friendly, understanding, and easy to speak to, including positive comments about phone support and booking appointments.
• •Several reviews highlight clear explanations of treatment choices, including the pros, cons, and likely costs.
• •Emotional care stands out strongly, especially around long-term illness and euthanasia, with owners mentioning patience, privacy, follow-up calls, and a compassionate manner.
• •There is also one recent negative review describing concerns about communication, confidence in treatment for an eye problem, and a feeling that charges were not well justified.