Chine House Veterinary Hospital Ltd

- Recent feedback is very positive about the team as a whole, with repeated praise for vets, nurses, and reception staff being caring, supportive, and professional. - Owners regularly mention trust and long-term loyalty, including comments from clients who have used the practice for years and feel confident leaving different animals in the team’s care. - Surgery remains a strong theme in reviews, from routine procedures to more complex work such as orthopaedic surgery for a cat and equine operations requiring hospital stays.

Services

•Routine and preventive care: Owners mention prompt appointments for annual checks, vaccinations, and young pet visits, including a positive experience with a 12-week-old puppy.
•Surgery and hospital care: The practice is associated with a wide range of surgical work, with reviews mentioning cyst and abscess surgery, stitch removal, complicated orthopaedic surgery on a cat, and equine hospital stays for operations linked to a deep abdominal infection.
•Emergency and overnight care: Clinic information lists emergency veterinary services, and earlier reviewer comments describe in-house overnight and emergency cover rather than transferring cases elsewhere.
•Diagnostics and case work-up: Reviews mention in-house testing as part of the clinic’s service.
•Support for anxious pets: Owners describe practical adjustments for nervous animals, including a vet seeing a dog at the car or bringing them in by another route to avoid the waiting-room environment.
•Exotics and small animal care: Reviews refer to care involving reptiles, including a bearded dragon, as well as small birds.
•End-of-life support: Reviews describe sensitive handling of euthanasia and bereavement, including time spent explaining the process and arranging private single cremation.
•Training role: The clinic is listed as a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Alison: Praised for helping a 12-week-old puppy feel calm and relaxed during a visit.
•Agnieszka (“Aga”): Reviewers praise her for kindness, clear advice, and support through a treatment course including cyst and abscess surgery and later stitch removal. She is also appreciated for helping owners who find English medical terms difficult.
•Martin: Mentioned for helping with an anxious dog, reassuring owners before surgery, and taking time to talk through tests and end-of-life decisions.
•Craig: Named in connection with small bird appointments, with positive comments about the aftercare.
•Reception team: Frequently described as friendly, polite, helpful, and caring.

Reviews

4.7 stars from 938 Google reviews.

•Recent feedback is very positive about the team as a whole, with repeated praise for vets, nurses, and reception staff being caring, supportive, and professional.
•Owners regularly mention trust and long-term loyalty, including comments from clients who have used the practice for years and feel confident leaving different animals in the team’s care.
•Surgery remains a strong theme in reviews, from routine procedures to more complex work such as orthopaedic surgery for a cat and equine operations requiring hospital stays.
•Routine appointments are also described positively, with pets seen promptly for checks and vaccines, and calm handling highlighted in cases involving young or nervous animals.