Broughton Veterinary Group

- Many reviewers describe the team as friendly, caring, and welcoming, with both clinical staff and reception staff singled out for their manner. - Owners often mention clear communication and useful advice, including diagnoses being explained in straightforward terms and appointments that are available and run on time. - Recent reviews include praise for more involved treatment, such as successful care for a dog with complex eye ulcers, alongside positive comments about the practice’s handling of routine annual reviews.

Services

•Routine preventive care including annual health reviews and vaccinations. Reviews mention annual reviews for dogs and cats, as well as a kennel cough vaccination.
•Medical treatment and investigations, with recent examples including care for a dog with complex eye ulcers that required intensive treatment and a diamond burr debridement procedure.
•End-of-life care / euthanasia, with feedback describing compassionate support during difficult appointments, including for rabbits.
•Care for multiple species, with reviews referring to dogs, cats, and rabbits.
•General check-ups and handling, with owners describing pets as well looked after during examinations, and some mentioning calm, reassuring care for nervous or reactive dogs.
•Veterinary nurse training facility, as listed in the clinic information.

Pricing

No published pricing information is currently available for this clinic.

People

•Laura (vet) — praised for supportive care during a rabbit euthanasia appointment, and also thanked in a recent review about treatment for a dog’s eye ulcers.
•Elanor (nurse) — warmly mentioned for kindness and support during an emotional euthanasia visit.
•Rachel — thanked by name in a recent review for help with intensive treatment for a dog’s eye condition.
•Reception and front-of-house team — frequently described as friendly, welcoming, knowledgeable, and good with pets.

Reviews

Broughton Veterinary Group has a 4.5-star Google rating from 154 reviews.

•Many reviewers describe the team as friendly, caring, and welcoming, with both clinical staff and reception staff singled out for their manner.
•Owners often mention clear communication and useful advice, including diagnoses being explained in straightforward terms and appointments that are available and run on time.
•Recent reviews include praise for more involved treatment, such as successful care for a dog with complex eye ulcers, alongside positive comments about the practice’s handling of routine annual reviews.
•A smaller number of reviews raise concerns about organisation, consistency between appointments, and cost, with opinions on value appearing mixed.

Reviews for Broughton Veterinary Group

No VetsCompared reviews yet

Reviews from pet owners who enquired with Broughton Veterinary Group through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 154 we track in total. Recent reviews may not be representative of overall sentiment.

NicOla Renshaw

3 weeks ago

The staff are all great but they're all over the place. The same appointments have been a different experience every time. Only one of four females spayed had her temperature checked. We keep asking for a nurse to administer flea drops and getting a vet for a parasite check. Which is a very different price bracket. One of two cats at the same time was recorded as having a parasite check and the other was not. We pay a lot for the pet plan and we would hope for better organisation. Vet visits are as stressful for us as they are for the cats.

KarlW2K9

1 month ago

Lee Flanaghan

I cannot thank the team here enough for everything they did for my dog, Sneaks. He had really complex eye ulcers that needed intensive treatment, but his eyes have healed up beautifully.A massive thank you to Rachel, Laura, and to the vet who did his diamond burr debridement procedure (sorry, I never caught your name)—as well as all the staff behind the scenes who looked after him. It was a highly stressful time and a big financial commitment, but seeing Sneaks completely pain-free, happy, and resting comfortably makes every single penny worth it. I highly recommend this team. I am leaving this review for both sites as I was back and forth between both of them.

helen round

2 months ago

effex22

Gave my little terrier a bath and a check over, would 100% recommend. Cheap pricing!

Anne Swift

6 months ago

Excellent professioal service with useful advice for caring for our pet. Thank you.

Pam Bates

7 months ago

Appointments are available and run to time. Very willing to explain a diagnosis in layman’s terms. Very good relationship with my dogs - even the reactive one. Obviously knowledgeable staff - including receptionists. Nice vets practice to use.