MR Vet Ltd (Veterinary-Parasitology) – Vets in Lutterworth
Clinic Overview
- Many reviewers describe the service as fast and straightforward, including examples of samples posted on Thursday with results back Monday morning, and another returned between 22 and 24 December. - Customers often praise the clarity of the reports, easy instructions and smooth postal process; several say the reports are easy to understand and useful for next steps. - Reviews show the service being used for a wide range of animals, including cats, birds and a pigeon, with some owners valuing access to testing that can be harder to source locally through general practice.
Services
- •Veterinary parasitology testing by post for pets, with established use for dogs, cats and reptiles and recent review examples involving birds, including a pigeon and repeat testing for a pet bird.
- •Postal sample collection kits, with review mention of the Dog and Cat Diamond Test (qPCR) and prepaid return labels.
- •Digital results delivery, with customers describing reports as clear, user-friendly and well presented; reviews also mention access via OneDrive and one customer specifically praised a report that included vet interpretation.
- •Email support for advice and queries, with several reviewers saying they received quick replies when they needed help or specific guidance.
- •Replacement kits when delivery problems occur, including reviews describing a next-day replacement after a kit was reported missing.
- •Recent review examples mention parasite findings such as coccidia and use of the service for animals where specialist local veterinary access can be harder to find.
Pricing
No published pricing information is currently available for this clinic.
People
- •Amy J: Named in reviews for arranging a replacement kit the day after it was reported missing; described as professional and polite.
- •Reviewers also regularly praise the wider team for quick email responses and helpful support with testing queries.
Reviews
Google shows 4.9/5 from 421 reviews. Recent written feedback is mostly positive overall, with a few strong complaints about delays and communication.
- •Many reviewers describe the service as fast and straightforward, including examples of samples posted on Thursday with results back Monday morning, and another returned between 22 and 24 December.
- •Customers often praise the clarity of the reports, easy instructions and smooth postal process; several say the reports are easy to understand and useful for next steps.
- •Reviews show the service being used for a wide range of animals, including cats, birds and a pigeon, with some owners valuing access to testing that can be harder to source locally through general practice.
- •A minority of reviewers report late kits, long waits for results, and poor communication, particularly when their pet was unwell, with complaints about unanswered calls or emails.
