Clinic Not Accepting Clients from VetsCompared
Medivet Shepshed (Value Vet) – Vets in Loughborough
Clinic Overview
Medivet Shepshed (Value Vet) is part of the Medivet group and sees cats, dogs, rabbits and other small mammals. The practice offers routine veterinary care alongside services such as dentistry, X-rays and Animal Health Certificates, with out-of-hours care provided by Medivet 24 Hour Thurmaston. Recent feedback continues to describe a smaller practice with a warm, personal feel, where owners value the team’s kindness, clear advice and calm handling of nervous pets.
Services
- •Routine and preventive care: 15-minute vet consultations, vaccinations, parasite care, neutering and microchipping.
- •Diagnostics and treatment: dentistry and X-rays are listed, with reviews mentioning blood tests, thorough pet-plan health checks, treatment for a cat’s facial abscess, and assessment and pain relief for a dog with sudden mobility pain.
- •Species seen: cats, dogs, rabbits and other small mammals.
- •Pet travel and additional support: Animal Health Certificates are offered.
- •Supportive handling and advice: reviews repeatedly mention patient care for anxious or difficult dogs, gentle handling of elderly cats, clear explanations, follow-up calls with test results, and practical advice including grooming tips.
- •End-of-life care: owners describe especially compassionate support when saying goodbye to a pet, including time, privacy, space for other pets to be present, and a paw-print keepsake.
- •Training and out-of-hours: the practice is listed as a Veterinary Nurse Training facility. Out-of-hours care is provided by Medivet 24 Hour Thurmaston.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. The clearest published figure is the £130 out-of-hours consultation fee at Medivet 24 Hour Thurmaston, with no charge for an initial phone assessment. Reviews on cost are mixed: some owners mention a complimentary pet-plan check, while others describe charges such as £100 for a consultation and medication or £223 for a blood test as pricey.
People
- •Helen and Rachel are specifically thanked by one owner, who describes them as knowledgeable, friendly and very helpful with advice and treatment for a struggling dog.
- •Across reviews, the vets are praised for listening carefully, carrying out thorough checks, explaining findings clearly, and being patient with nervous or difficult pets.
- •Reception staff are also mentioned positively for being friendly, helpful and efficient, including arranging same-day appointments and offering support during difficult visits.
Reviews
Google rating: 4.5/5 from 166 reviews. Recent feedback is positive overall, with a few concerns about cost and one complaint about a missed detail in a cat’s medical notes.
- •Owners often describe the team as caring, gentle and reassuring, with several reviews highlighting same-day appointments and a more personal feel than a larger practice.
- •Vets are frequently praised for calm handling of nervous dogs and elderly cats, along with clear explanations, practical advice and follow-up calls about test results.
- •Compassion around end-of-life care stands out strongly, with one detailed review describing unrushed support, privacy, and thoughtful touches such as allowing another pet to be present and providing a paw print.
- •Price is the main negative theme in the recent feedback, with a small number of owners describing some charges as expensive despite otherwise positive comments about the clinical care.
